Privacy Policy
This Privacy Policy describes how HandBook (the "App") collects, uses, and discloses your information when you use our mobile application and the services it provides. By using the App, you agree to the collection and use of information in accordance with this Privacy Policy. Use of the App is governed by our Terms of Service.
Information We Collect
We collect several types of information from and about users of our App, including:
Personal Information: This includes information that can be used to identify you, such as your name, email address, photos you upload, your color data and color collections, notes, tags, salon data input, profile information, social interactions, approximate location, and any other information you choose to provide when creating an account or using certain features on the App.
Usage Data: We may also collect information about how the App is accessed and used. This Usage Data may include information such as your device's Internet Protocol address (e.g., IP address), device type, operating system, unique device identifiers, and other diagnostic data.
Content Information: If you use the App to store or create content, such as notes, documents, or other files, this content may be collected and stored by us.
How We Use Your Information
We use the collected information for various purposes, including to:
Provide and maintain the App
Notify you about changes to our App
Allow you to participate in interactive features of our App when you choose to do so
Provide customer support
Monitor the usage of the App
Detect, prevent, and address technical issues
Improve the App and its features
Personalize your experience within the App
Send you updates, security alerts, and support messages
Photos uploaded by the user are stored and displayed within the App
Camera is only used when the user uploads or takes photos
Data is retained only as long as necessary to provide the service and deleted when an account is closed, unless the App is legally required otherwise
Disclosure of Your Information
We may share your information in the following situations:
With Service Providers: We may share your personal information with third-party service providers to monitor and analyze the use of our App, to contact you.
For Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
With Your Consent: We may disclose your personal information for any other purpose with your consent.
Legal Requirements: We may disclose your data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of HandBook
Prevent or investigate possible wrongdoing in connection with the App
Protect the personal safety of users of the App or the public
Protect against legal liability
Security of Your Information
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
User Rights & Choices
You have certain rights and choices regarding your personal information and how it is used within the App.
Access and Update Your Information: You may review, update, or correct your account information at any time by logging into your account and editing your profile settings.
Account Deletion: You may request deletion of your account at any time. When your account is deleted, we will delete or anonymize your personal information, except where we are required to retain certain information for legal, security, or operational purposes.
Content You Share: You may delete content you have posted in the App, such as photos, comments, nail color collections, or other user-generated content, through the App’s features. Please note that some content may remain visible if it has been shared with others or is required for legitimate business or legal purposes.
Communications Preferences: You may opt out of receiving non-essential communications, such as promotional emails, by following the unsubscribe instructions included in those messages. You will continue to receive essential service-related communications, such as security alerts, privacy policy updates, or account notifications.
Push Notifications: You may enable or disable push notifications at any time through your device settings.
Data Requests: Depending on your location, you may have the right to request access to, deletion of, or a copy of the personal information we hold about you. To make such a request, please contact us using the information provided in the “Contact Us” section below.
Location Information: If the App requests access to your device’s location, you may allow or deny such access through your device settings. What we collect: When you use HandBook, we collect your device’s location information to help you discover other HandBook members in your area. This includes precise GPS coordinates collected when you visit the social section of the app. We also convert this information into general location data such as your city and state. We do not collect your location while the app is closed or running in the background. How we use it: We use your location information to: show you HandBook members near you, improve our people discovery features, understand which regions our community is growing in, improve app features and user experience. We may share aggregated, anonymized location trends with business partners, but this information cannot be used to identify you individually. We retain location data as follows: Your current location is stored on your profile until you delete your account, detailed location history is retained for no more than 90 days, City and state level activity data is retained for up to 12 months. Anonymized, aggregated location trends may be retained indefinitely as they contain no personal information You can disable location access at any time in your device settings. You may request deletion of your location history at any time by contacting us.
We will not discriminate against you for exercising any of your privacy rights.
Third-Party Services, Analytics, and External Links
To provide a seamless experience and improve app performance, HandBook integrates with various third-party service providers. These services help us monitor app health, analyze user engagement, and facilitate product discovery.
Service Providers and Analytics
We utilize third-party tools to monitor and analyze the use of our App. These services may collect information sent by your device (such as IP addresses, device identifiers, and crash logs) to help us identify technical errors and understand how users interact with our features. These tools are essential for maintaining app stability and optimizing the user interface.
Affiliate Marketing and Commercial Links
Our App may contain links to third-party websites and products, including affiliate marketing links. If you click on a link to a nail polish or beauty product, you may be directed to an external merchant site.
Affiliate Disclosure: We may receive a commission for purchases made through these external links. This does not result in any additional cost to you.
Third-Party Responsibility: These external sites are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
User Due Diligence
We strongly advise you to review the Privacy Policy of every external website or service you visit via HandBook. Your interactions with these third-party features are governed by the privacy policies of the companies providing them.
Children’s Privacy and Age Restrictions
HandBook is not intended for use by anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13.
Regional Requirements: In jurisdictions where the age of consent for data processing is higher than 13, we comply with the local age requirements.
Data Deletion Policy: If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we discover that we have collected personal data from a child under the age of 13 (or the applicable legal age in their region) without verification of parental consent, we will take immediate steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our App, prior to the change becoming effective and update the "effective date" at the bottom of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, you can contact us at info@handbooknails.com.
Effective date: April 1, 2025